Privacy Policy for MIQ Journal

Last Updated: March 08, 2025

1. Introduction

Welcome to MIQ Journal ("we," "our," or "us"). MIQ Journal is a product made by Alpha Clarity, LLC. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered journaling application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Account Information: When you register using Sign-in with Google, we collect your name, email address, and other profile information associated with your Google account.
  • Journal Content: The entries, prompts, reflections, and any other content you create within the app.
  • AI Insights: The insights generated based on your journal entries.
  • Usage Data: Information about how you interact with our Service, including access times, pages viewed, links clicked, and other actions.
  • Device Information: Information about your device, including IP address, device type, operating system, and browser type.
  • Location Information: General location information based on your IP address.

2.2 How We Collect Information

We collect information:

  • Directly from you when you provide it (journal entries, prompts)
  • Through Google authentication when you sign in
  • Automatically through your use of the Service (usage data, device information)

3. How We Use Your Information

We use your information for the following purposes:

  • Provide and Maintain the Service: To deliver the core journaling functionality, AI-powered insights, and other features.
  • Personalize Your Experience: To analyze your journal entries and provide personalized insights to help you improve and grow.
  • Improve Our Service: To understand how users interact with our app and identify areas for improvement.
  • Communicate with You: To respond to your inquiries, provide updates about the Service, and send reminder emails.
  • Process Payments: To facilitate subscription payments through our payment processor, Stripe.
  • Security and Fraud Prevention: To protect our Service and users from fraudulent, unauthorized, or illegal activity.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. AI Processing and Journal Content

4.1 AI Analysis of Journal Entries

Our Service uses artificial intelligence to process and analyze your journal entries to provide personalized insights and recommendations. Here's how this works:

  • We use APIs from companies like OpenAI and Anthropic to process the text of your journal entries.
  • Only the journal entries themselves are sent to these APIs, not your personal information.
  • The AI insights generated remain private to your account and are used solely to enhance your journaling experience.
  • The AI may reference your previous entries to provide context-aware insights.

4.2 Use of Journal Content for AI Training

  • No AI Training: Your journal entries are NOT used to train AI models by our AI providers.
  • API Compliance: We comply with the terms of use of OpenAI and Anthropic APIs, which prohibit using customer data to train their models.
  • Data Privacy: Your journal content remains private and is only used to provide the Service to you.

5. Data Storage and Security

5.1 Data Storage

  • Your journal entries and personal information are stored using Supabase, our storage provider.
  • Our servers are located in the United States and we do not transfer data internationally.
  • We retain your data for as long as your account is active or as needed to provide you the Service.
  • Upon account deletion, we delete all your data from our systems within 30 days. You may also email us to request faster data deletion.

5.2 Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of your personal information in transit and at rest
  • Regular security assessments
  • Access controls limiting who can access your data
  • Employee training on privacy and security best practices

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

6. Sharing and Disclosure of Information

6.1 Third-Party Service Providers

We may share your information with third-party vendors and service providers who help us deliver our Service, including:

  • Supabase: For data storage
  • Google Auth: For authentication services
  • Stripe: For payment processing
  • Resend: For sending reminder emails
  • OpenAI and Anthropic: For AI processing of journal entries

These third parties are only permitted to use your information to provide services to us and are required to maintain the confidentiality of your information.

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.

6.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

7. Your Rights and Choices

7.1 Account Information

You can review and update your account information by logging into your account settings. If you delete your account, we will delete all your data from our systems within 30 days, subject to certain exceptions where retention is necessary (e.g., for legal compliance or fraud prevention).

7.2 Journal Entries

You have full control over your journal entries and can edit or delete them at any time through the application interface.

7.3 Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

7.4 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Service.

7.5 Data Subject Rights

Depending on your jurisdiction, you may have additional rights regarding your personal information, such as:

  • Right to Access: Request copies of your personal information.
  • Right to Rectification: Request correction of inaccurate information.
  • Right to Erasure: Request deletion of your personal information.
  • Right to Restrict Processing: Request limitation of how we use your data.
  • Right to Data Portability: Request transfer of your information to another service.
  • Right to Object: Object to our processing of your information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Service is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Our servers are located in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States and other locations.

10. Legal Basis for Processing (for EEA, UK, and Similar Jurisdictions)

If you are in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, our legal basis for collecting and using your personal information depends on the specific information and the context in which we collect it:

  • Performance of a Contract: Processing necessary to provide the Service to you.
  • Legitimate Interests: Processing for our legitimate business interests, such as developing and improving our Service.
  • Consent: Where you have given us specific consent to process your data.
  • Legal Obligation: Processing necessary for compliance with legal obligations.

11. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • Right to Know: You may request information about the categories of personal information we collect, the sources from which we collect it, the purposes for which we use it, and the categories of third parties with whom we share it.
  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right to Opt-Out of Sale or Sharing: You may request to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
  • Right to Limit Use of Sensitive Personal Information: You may request to limit our use of your sensitive personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: